Beyond the call center: Putting the web to work

Expanding the conversation

For a company that is R&D focused, or possibly lacks the headcount to address sales properly, Drive's Sales Management teams can provide an effective sales arm. Sales Managers are trained on the specific science of sales that makes Drive™ implementations so productive. For companies that have current sales teams, but need to expand without distraction, Drive™ is the perfect way to augment without interruption. Drive™ Sales Managers may provide inbound/outbound telesales/support. But they also can manage web-based dialogue in parallel. For industries and geographies where web-sales, and even tele-sales, are less effective, Drive™ has mapped its sales methodologies to an in-person approach.

How do you shop?

Have you ever shopped online? Researched online using demo videos and user reviews? Of course you have. Everybody does. Which is why Drive™ looks at sales the way we all do - as an immersive experience involving a variety of channels. Companies have the opportunity to respond in like manner. Whether you need to quickly ramp sales for a new product or service, or explore a new market segment without distracting your current sales team, rely on Drive's Sales Management Solution to execute growth plans in record time.

Limitations of a phone call

If your sales and support efforts are comprised of telesales and telesupport, you're missing out on a rich, efficient, scalable way to engage your prospects and customers. Telesales, by itself, is a legacy sales tactic. It has its place, but should be augmented with personal, relevant, profile-driven dialogue via the web. Otherwise, there's no ability to share real-time content and media that can greatly improve the customer's ability to learn, select, and purchase.

Rely on Drive™ to take your sales into the digital economy.